Delete Your Trackline Account

Last updated: 2026-10-25

Deletion is permanent. Your cloud save, levels, stars, gymbiotes, rings and REPS, and your place on the leaderboard, are removed and cannot be recovered.

1. Delete in the game (recommended)

Open Trackline while signed in.
Tap the RANKS tab.
In the account card, tap Delete account and confirm.

Deletion happens at once and you are signed out.

2. Request deletion by email

If you cannot open the game, email support@gymbiote.com from the address on your account (or tell us your trainer name). We verify the request, delete the account within 30 days, and confirm by email.

3. What is deleted

Account — your sign-in (email and password, or the Apple or Google link).
Leaderboard row — your trainer name and score.
Cloud save — all game progress stored with the account.

4. What is kept

Purchase records held by Apple, Google and RevenueCat, kept under their policies and for tax law.
Server backups, which age out within 30 days.
The save on your own phone stays there until you uninstall the game.